Process

Mobile, Tablet, Gears

  1. Customer walks in or
    post it to us
  2. Technician inspects the device
  3. Give quotation to the customer, in Warranty = Free of Charge
  4. If the customer approves the quotation, our administrator books your job in
  5. Technician repairs
  6. Quality check team (All devices need to pass from the quality check)
  7. BACK TO YOU

Microwave, Home Theatre, Vacuum

  1. Customer walks in or
    post it to us
  2. Technician inspects the device
  3. Give quotation to the customer, in Warranty = Free of Charge
  4. If the customer approves the quotation, our administrator books your job in
  5. Technician repairs
    It can take between 1 to 3 business days. We will let you know if it takes longer.
  6. Quality check team (All devices need to pass from the quality check)
  7. BACK TO YOU

In-Home Service (TV)

  1. Customer calls to make a booking
  2. Technician visits you
  3. Technician inspects the TV
  4. Give quotation to the customer. Administrator books the job in if customer approves the quotation.
    (In Warranty = Free of Charge)
  5. Technician repairs
  6. Quality check team
  7. BACK TO YOU